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FionaHynd's avatar
FionaHynd
Community Member
5 months ago

Latest version not supported

Hi, how can I go back to a previous version of storyline?  My office PC is too old (I usually work on my laptop). 

I have searched and I can't do what has been previously suggested here "select the Articulate 360 icon on your desktop > select the dropdown arrow next to Storyline 360 > Select Other Versions... "  I can't even open the menu, my PC is that old!

Heeeelp!

Fiona

1 Reply

  • Hi FionaHynd​!

    Happy to help!

    If you suspect your PC is too old to open the Articulate 360 desktop menu, I suggest checking if your device meets the minimum system requirements

    Unfortunately, if the PC cannot handle the app, you may need to consider using a different device that can support it.

    However, if the specifications I shared do align with those of your PC, and you're still unable to access the desktop menu please connect with our team through a support case.

    They'd be happy to continue troubleshooting with you!