Forum Discussion
Linking storyline reporting to Google Analytics 4
hello,
in the past I have linked my storyline courses to Google Analytics so that I can collect reporting there, but this works with the old Universal Analytics properties. Now that GA is moving t...
I have been using the same above code for our Universal Analytics for a few years now. I managed to use UA to remove the need for an LMS/LRS (for public facing content).
Now that we have to migrate to GA4, I just assumed that all I needed to do is replace the UA id with a new GA4 id, use Google Tag Manager and then just get on with it.
Unfortunately, when I replace the UA id with the new GA4 id and do everything else as I have before, none of the code added within Storyline slides shows up. It's almost like the Storyline output and the GA4 no longer communicate with each other. GA4 only registers the URL of the output (stored online), but nothing beyond that.
I thought that it might be to do with now having to add in custom events (previously the events specified with UA within a Storyline file were generated automatically), but without a URL for a slide that seems complicated or impossible. And as someone who isn't an Analytics expert this is pretty frustrating!
Has anyone else gotten stuck with this?
