LMS Completion page showing before results page

Question

Hello,I created a Storylune 360 course and have uploaded it as a SCORM file to our LMS. There is a quis with a results page.The LMS is showing 'course completed' page before learners can see their results from quiz.I have put in a trigger 'course completes when learner clicks exit' doesnt seem to work.Is it the tracking settings? Whuch ones do I need? I only have one short quiz at the end of the course. I do need to record pass or fail and completed on LMS.Thanks

runrunsteven · Answer

If you go to your Results slide, at the top under 'Design' then 'LMS / LRS Tracking', what is checked in that page? I have mine set to 'When the learner completes a quiz'. Is yours set to 'When the learner has viewed'?

rebeccamills-35 · Answer

Hello Steven,I've tried all the combinations, but it seems if you fail the quiz you don't complete the course, if you pass you have complete status i.e. there is no completed but failed status with any of the options.I've now changed it to 'complete when triggers' and have set up a 'complete course trigger on timeline, which I'm checking.&nbsp;

josetansengco · Answer

Hello Rebecca,
In addition to testing out different reporting options, you'll also want to test using different LMS standards. This article explains different combinations you can use to achieve different reporting results in your LMS:

Storyline and Studio: How to Report Completion and Success Statuses to an LMS

Testing in a different LMS like SCORM Cloud will help verify if the reporting behavior you're experiencing is LMS-specific since not all LMSs are created the same and some might interpret completion criteria differently than others. Feel free to share a copy of your project file here or privately by opening a support case if you need any help with the testing!

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LMS Completion page showing before results page

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