Forum Discussion
Loading screen not covering the screen
Hi Kelly,
This happens on multiple courses, across multiple people and multiple browsers (chrome, firefox and edge) - it also happens across the entire course.
I've shared some screenshots across other projects as well
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Hi, JarrydCunnin424,
Thanks so much for sharing those additional details and screenshots!
It sounds like the issue is happening for multiple users. Could you please try viewing the course in a private/incognito window and let me know whether the behavior changes? Also, if you’re able, please try adjusting the browser zoom level (for example, 100% or 125%) to see if that affects what you’re seeing.
If you're comfortable sharing the .Story file here or privately in a support case, we'd be happy to conduct additional testing on our end! The file would be deleted once troubleshooting is completed.