Forum Discussion
EricJohnson-5cc
9 years agoCommunity Member
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
MMerchant
7 years agoCommunity Member
I'm often getting the same error message. Moving the file, renaming the file, or even just doing nothing and waiting a minute seems to fix it. I read elsewhere that it could have to do with cloud backup software running on your computer. When you first open a file folder, the backup software is reading the files and saving a copy to a server, and Storyline sees that as the file being in use by another process. That would explain why the issue clears up after waiting a minute or so, at least on my system which is running Carbonite.
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