Forum Discussion
Login required when sharing link
Hoping some of you might be able to help with a problem we are encountering. Multiple people I have shared a “share” link with aren’t able to access the course and it is asking them for an articulat...
My team is having the same issues. My SMEs are being directed to the Articulate login screen for lessons that they need to review. PLEASE help.
Hi Herschel,
Sorry to hear you've also hit this snag that's preventing your SMEs from being able to access shared Review links! I'd be happy to help you get this sorted out!
As an initial troubleshooting step, we would recommend confirming with your network administrator that port 443 is open and the domains in the following article have been added to your organization's allowlist. This helps to ensure that your Articulate 360 applications will function properly.:
Also, I'd suggest those who are affected by this issue clear the cache of their browser to see if that improves behavior. If you need help, this article explains how to do that:
Hope this helps! Please let me know if you have any more questions!
Thanks. We will give it a try...next week.
Have a GREAT weekend :)
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Hi Herschel!
You're most welcome!
Also, it looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Have a great weekend!
