Forum Discussion
Lot of lag in a couse
Hi, I have taken a course based on interactive video and my client has noticed that the videos have a lot of lag. What could be the reason for this? I've tried setting the video quality to the minim...
I get lag as well and sometimes it does and sometimes it doesn't, so not sure one smooth test is proof. Often get the sound and video not matching up either.
Hi Diane,
Sorry to hear that you ran into a similar issue.
Can I ask if you have your courses hosted on an LMS or web server? Are you able to replicate the behavior regardless of which browser you use to view the course?
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!