Forum Discussion
DanStrong
13 years agoCommunity Member
Low on Memory?! Cant save!
Got this message when saving:
The project file could not be saved.
Your system appears to be low on memory. Please close any other programs and try again.
I have 12GB RAM, 3GB used 8GB Free! ...
AshleyT-Pollard
10 years agoStaff
Hi Jim,
Are you using the latest update of Storyline 2, update 4? I know that fixed a lot of issues that users had with saving files - but you may also want to look into if your temp directory is full. Here's how to empty it:
- Open Windows Explorer, type %temp% in the address field, and press Enter.
- When your temp directory opens, press Ctrl+A to select all the temp files, then press the Delete key on your keyboard.
- A few temp files may currently be in use that can't be deleted. When prompted, you can skip those.
- You can now save your project file.
Please also find the download for update 4 here if you don't already have it.