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DigitalTeach01's avatar
DigitalTeach01
Community Member
2 hours ago

MAJOR problem with video net::ERR_CACHE_OPERATION_NOT_SUPPORTED

Hi, all of a sudden SCORM package dont show videos and give this error in consolle.

Previously, the same error was with mp3 files like reported here https://community.articulate.com/discussions/discuss/major-storyline-audio-playback-issues/1256157

but after the 9th june 2026 update the problem is on the videos. Same course, no modifications made.

I relally need a quick solution 

 

 

11 Replies

    • DigitalTeach01's avatar
      DigitalTeach01
      Community Member

      they use chrome so i cant ask any other browser. anyway we tested edge and is the same

      • DShaw's avatar
        DShaw
        Community Member

        Its chrome issue I think... I've had this before. The root cause was Chrome refusing to cache cross-origin video responses inside an iframe, which is how all SCORM content is delivered. Your LMS needs to send the correct HTTP headers with the video files.