Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
2 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    4 days ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

KellyAuner's avatar
KellyAuner
Staff
2 months ago

Hi MDeAsha,

Thanks for reaching out!

I see you've submitted a case, and I've flagged it to our Support Engineers. They'll be following up shortly via email to continue troubleshooting.

  • Stacey1's avatar
    Stacey1
    Community Member
    2 months ago

    Hi! I am experiencing the same inconsistent audio issues with overlapping. Has there been any resolution? Or, are there any suggested edits that I can make on my end?

    Thanks!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      1 month ago

      Hello Stacey1, 

      I'm sorry to hear you're experiencing this as well. While we don't have a resolution to share, I have opened a support case on your behalf so we can learn more about your setup. Our team will be in touch shortly via email! 

      • gandhiraj's avatar
        gandhiraj
        Community Member
        1 month ago

        Hi, I do face the same problem. Can you please guide with a solution?