Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
2 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    4 days ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

MauraSullivan-9's avatar
MauraSullivan-9
Community Member
1 month ago

I've been advised by upper-management testers that there are audio issues.

  • Audio doesn't play in Review360 unless you hit replay or PREV
  • Overlapping audio when used with layers, despite there being a button-set and "Hide other slide layers" and "Pause timeline of base layer"

I've had multiple other testers who don't report these issues. The audio is set to play at 0.25 seconds on both slides and layers.

I need a fix or workaround for this before upper-management reviews the course again.

Is there a known bug that you're not disclosing in the forum? Perhaps it's time to spend less effort on AI-assisted features and focus more on the basics. Thanks.