Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
22 days ago

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
MauraSullivan-9's avatar
MauraSullivan-9
Community Member
12 days ago

I've been advised by upper-management testers that there are audio issues.

  • Audio doesn't play in Review360 unless you hit replay or PREV
  • Overlapping audio when used with layers, despite there being a button-set and "Hide other slide layers" and "Pause timeline of base layer"

I've had multiple other testers who don't report these issues. The audio is set to play at 0.25 seconds on both slides and layers.

I need a fix or workaround for this before upper-management reviews the course again.

Is there a known bug that you're not disclosing in the forum? Perhaps it's time to spend less effort on AI-assisted features and focus more on the basics. Thanks.