Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
2 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    4 days ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

PaulBrennan-5fe's avatar
PaulBrennan-5fe
Community Member
1 month ago

Hi all.  Just adding my name to the list of poor unfortunates affected by this random audio glitching issue. My users/testers are experiencing the same problems (audio doesn't start, audio doubling, some audio appearing in the wrong screen entirely) and all completely random. This has been the case when run from Review360 and our LMS. Adding triggers to play media (rather than rely on the timeline alone) hasn't helped at all. Currently running v3.115.36688.0.  Fingers crossed we can get a fix soon.