Forum Discussion

MDeAsha's avatar
MDeAsha
Community Member
2 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    4 days ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

EricSantos's avatar
EricSantos
Staff
1 month ago

Hi PaulBrennan-5fe and JonasGretzer,

I can see why this has been frustrating, especially with how inconsistent and hard to reproduce these audio issues can be.

Thanks for sharing these details, including the console errors and where you're seeing this across Review 360, LMS, and SCORM Cloud. That kind of information is really helpful for our team as we investigate.

We’re actively looking into reports like this, and I’ve made sure your findings are included in our tracking. I also see that you’ve opened a support case, Jonas, which is great, as it allows our team to take a closer look at your specific setup.

We’ll share updates here as we learn more.