Forum Discussion
Major Storyline Audio Playback Issues
- 1 month ago
Hello everyone,
Happy to share that we've just released a new update for Articulate Localization!
In our latest update (June 9, 2026), we've included a fix for:
- After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.
You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
As of 6/23/2026 after the update, my team is still having audio issues in review 360. We have a round of initial testing for our storyline training. To review content for clarity, before we upload it to the LMS. I have 4 testers for this initial testing, and its a 50/50 split. Two have no issues two are having audio delays on 95% of the slides. When I test I'm not able to get the same audio delay mentioned.
All were assigned the review through the review360 "Request Review" button. They were auto emailed the review link. However after getting the feedback saying there was a delay in audio. I tested by sending then the link directly from the share button. One reported this helped the other reported it didn't make a difference.
I have also republished the training multiple times after the update to see if its still having this issue. (it was)
Affected users are on chrome, both cleared their cache, tried alternative browsers, and are on our office wifi.
Audio is not the text to speech from articulate. Its a mp3 file from published in audition.
I saw someone mention it could be the audio file size? I haven't tested reducing that yet, but I would like to avoid compressing the audio if I can to try and maintain the sound quality.
My concern is what are the chances this audio issue continues in to the LMS/SCORM?
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