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MDeAsha's avatar
MDeAsha
Community Member
3 months ago
Solved

Major Storyline Audio Playback Issues

I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlappi...
Articulate 360
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    1 month ago

    Hello everyone,

    Happy to share that we've just released a new update for Articulate Localization!

    In our latest update (June 9, 2026), we've included a fix for: 

    • After publishing a multi-language project to an LMS, text-to-speech audio in the source language was out of sync.

     

    You'll need to be working with the latest version of Storyline 360 (Update 119) to take advantage of this fix. Launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

JosieHunt's avatar
JosieHunt
Community Member
15 days ago

Hi Mateusz, and thank you for all your insight and suggestions. Regarding the "I got a code to paste to index_lms.html", I have no idea where to paste that code. If it involves pasting into the LMS system, I don't have access to my client's LMS. 

  • MateuszSzuter-e's avatar
    MateuszSzuter-e
    Community Member
    15 days ago

    index_lms.html is in the folder published by Storyline.
    Use Gemini or any other free AI tool to help you paste this code properly. It shouldn't do any damage, but if you paste it incorrectly, the course may not work.