Forum Discussion

barrydraper's avatar
barrydraper
Community Member
3 years ago

Marker Text Bubbles Incorrectly Displaying

Hi,

  I have numerous markers in my course template which have text bubbles displayed when hovering over them to help guide the viewer.  However, I'm finding that the bubbles and the text in them will randomly become separated when a slide layer is revisited (see the attached images).  I've tried numerous reformatting and resizing of the text and bubble but it still keeps occurring.

Has anyone seen this behaviour before and how can it be remedied? This is probably the last bug that I need to fix before using the template to create numerous learning modules and, although it's a relatively minor issue, I really need to solve the problem!

Thanks

storyline 360
  • WendyFarmer's avatar
    WendyFarmer
    Super Hero
    3 years ago

    Hi Barry

    Is this behaviour in preview and publish? Which version of SL are you using.  Can you share one of the slides that it happens on.

  • barrydraper's avatar
    barrydraper
    Community Member
    3 years ago

    Hi Wendy,

    It occurs on both preview and publish.  I'm using the desktop version (v3.59.26702.0).

    I've attached a file with you should be able to create the issue by flipping between the topic layers (What?, Why? and How?) and then moving back and forth between their 'pages' using the next and previous markers at the bottom of the screen.

    Thanks

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero
      3 years ago

      Hi Barry

      I tried removing the fade animations from the markers and also checked the option 'show all on hover' to see if either made a difference - but it didn't.

      I'd log a support ticket with Articulate and get them to have a look at it. All the best with your project - sorry I couldn't be of help.

  • barrydraper's avatar
    barrydraper
    Community Member
    3 years ago

    Hi Wendy, 

    No problem at all.  Thanks for looking at it. 

    As I said, it's a minor annoyance rather than a blocker. I doesn't appear it will occur at all unless the slides are revisited. If so, it's totally dependent on the learner's approach to the module and will unlikely be seen. 

    However, as I hate leaving even minor issues unaddressed, I'll do as you suggest and log a ticket anyway.

    Thanks again :)

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