Marker text shadow removal

Hi Matthijs!

Looks like you were taken care of here  Just want others to be able to follow along.

Hi Ashley,

I'm using SL1. I've uploaded a stripped example of the slide with markers:

- markers are placed on the layer

- there's a difference between numbered markers (with shadows) and markers with icons (without shadows)

- after selecting a marker, look at the tab 'change icon': there are no shadows at all...

Thx in advance!

Thx for your answer! That thread is exactly what I mean. 

Glad that helped Matthijs and sorry it took me a moment to get there!  

Have a great weekend. 

I'm experiencing a the same problem discussed in the initial post.  I can't seem to remove the Text Shadow from the Marker titles.   It doesn't seem to matter which Label Style I pick.  I tried clearing the formatting.  I tried pasting in some non-subscript text with it's formatting.  Alas, no dice. 

What's even weirder, is I have one marker on screen that has no text shadow.   And I can't figure out how that happened either.  I'm posting my slide here, in case anybody has figured this out in the last year.  

Hi, Dan -- Thanks for reaching out and for sharing your file. This seems to be a case that would benefit from some more in-depth investigation by the folks on our Support Engineering team. I would be happy to set you up in a case momentarily, and I will be sure to follow along with their progress to share updates here for others who may benefit. 

Has anyone managed to resolve this?

I find that if I choose the only flat option (First row) I can only have no shadow if I choose a dark color (Black, dark purple, dark blue) but as soon as a choose white or off-white it adds a shadow with no imput from me. Why? Ugh!

Our branding is flat design with no shadows and no gradients, but storyline is CONSTANTLY adding shadows and gradients of it's own accord.

I spend more time trying to undo Storyline's "help" than anything else! 

Hi, Karla -- I looked in on Dan's case and it appears that our support engineers ultimately replied as follows: "I have submitted your case to our Quality Assurance team for their review. Unfortunately I was unable to determine a workaround. I cannot offer a time frame for when or if this issue will be resolved."

Thanks for sharing your workaround, and hopefully it will help others who are experiencing the same issue. 

Is there a resolution for this yet? Thanks

Hi, Mhairi.

Since several subjects are being discussed here, I want to make sure I fully understand your question. Are you having trouble removing the shadow from the marker icon or the text within the marker label? Which version of Storyline are you using?