Matching Drop Down Question - not 508/accesibility compliance?

Hi all,

Has anybody found out if there is a way to make Matching Drop down question accesible in Storyline?

We work with this program to generate some of our courses and we see inconsitencies between the publicity of Articulate around its grade of 508 compliancy and with what really is...

For example, when comming into the types of activities that are theocally compliance Articulate indicated that the compliance exceptions are Drag and drop interactions and Hotspot questions, but we could see many other compliance conflicts.

For example; The matching drop down allows the user to select the options from the drop down list, but its impossible to make the screenread to indicate (read) the content of the options readed. Has anybody found a solution for this?

Other example is the "Fill in the Blank" option i where the screenreader is not capable to review for the user what he/she has typed.

Something similar happens with the "choose one" type questions, in where the user can use the keyborad to navigate trough the diferent answer options provided, but, when choosin one is not allowed to select it as correct (move it into the right place) to make his/her selection.

Has anybody, solved any of this challenges? Our opinion at this point is that one True/false and Multiple Choice questions are truthly accesible, and this reduces dramaticly the posibilities of this tool to generate compliance accesible course without strong extra programing

Any other opinion?

storyline 360

MCostaStienstra
Staff
3 years ago
Hi, Noel.

Thank you for reaching out!

You can navigate the matching dropdown quiz slide by using the arrow keys.

When you reach the dropdown that you want to adjust, press Enter or spacebar and make your selection using the arrow keys to cycle through the choices. You can press Escape (ESC) to move back to the main region where the text will be read.

I hope this helps!
- Noel
  Community Member
  3 years ago
  Much appreciated! I had not considered using the ESC key, but I did toss the keyboard across the room (once or twice). That didn't seem to help either, for anyone else experiencing the potential keyboard loop with drop-downs :D
  
  I will test this and reply with an update. Thank you!
LeslieMcKerchie
Staff
7 years ago
Thanks for sharing your findings as well Bob. This lines up with what we have reported and what Ramos shared as well.

This thread is attached to the report, so we'll be sure to update you here when we can.
SusanStewart-da
Community Member
7 years ago
Ramos,

Have you had any success using the other quiz/survey options in SL for 508 compliant courses since you last wrote?
LeslieMcKerchie
Staff
7 years ago
Hi Susan,

Hopefully Ramos is still subscribed here, but you are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
RamosA
Community Member
7 years ago
Hi Susan,

Unfortunally not and didnt get support for achive this from the staff so my understading is that even tehy indicate this Quizzes are not 508 compliant.

Sorry,
Crystal-Horn
Staff
7 years ago
Hey Susan and Ramos. I wanted to also share our article on creating accessible courses using Studio. Hopefully it will help give you some guidance as you're developing quizzes too!
RamosA
Community Member
7 years ago
Hi Crystal, thanks for the try. We explored those guidelines and it seems they are not fully acurrate...

Those indicate that onl "drag and drop", and "hotspot" activities provide limitations.

But in our experience it seems that matching drop down are not complience either as its impossible to make the screenread to indicate (read) the content of the options listed in the drop down.
Either "Fill in the Blank" option allows the user to read what he/she has typed, and the "choose one" type questions, doesnt allowe the user move his option choose to the right place by using a keyboard.

Said in other way it seems that only "True/false" and "Multiple Choice" questions are truthly accesible.

Pleasse let us know if we are missing anything...

thanks in advance,
AshleyT-Pollard
Staff
7 years ago
Hi Ramos,

I did find an issue our team is looking into where JAWS isn't reading the drop down list correctly, but it should at least allow you to tab between items and make a selection.

We'll let you know here as soon as we have more info. For the other issues you mentioned, it would help to know more about your set up. Are you using Storyline 3 or 360? What screen reader do you use? What different browsers have you tested this in? Any other info you could share would be helpful!
RamosA
Community Member
7 years ago
Hi Ashley,

Thats right,. The drop down list can be tab between items and make a selection using keyboard but JAWS can´t read those items and therefore its impossible for the user to know what is selecting, so the option is not compliance.

Regarding to the fill the blank option there is a similar problem; JAWS will not read the option typed by the user, so cant undrstand if typed correctly, and/or allow him to go back, so same problem. Choose one" type questions, cant´be managed by using a keyboard.

We have tried in Storyline and 360 and JAWS with any browser, so the issue is in tool.

It will be great to know if you will finally get to any fix.

Thanks in advance!
BobODonnell
Community Member
7 years ago
I sent this to our 508 JAWS test person yesterday and she confirmed it doesn't work.

Here's what she wrote back to me:

"JAWS does not seem to read the choices in the drop-down menu.

Apparently you should be able to hear the choices by using the arrow keys ("List box collapsed. To move to an item press the arrow keys."), but using the arrow keys didn't seem to work for me."