Forum Discussion

BarbaraJacobs-1's avatar
BarbaraJacobs-1
Community Member
4 months ago

Missing Image description for Cover Photo...

Is this a Storyline issue or a browser issue?  JAWS is reading the cover photo as a decorative image, which it is, but adds "To get missing image descriptions open the context menu unlabeled graphic."

Is this normal?

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    4 months ago

    Hi BJ,

    Happy to help!

    Here's a quick recording of what I hear when I try to tab to a course with a cover photo. I didn't hear the same prompt you got, so there's a possibility that it only happens under specific conditions. 

    I'd like to ask a few questions to clarify your experience:

    • Which version of JAWS did you use to test? 
    • Which browser did you use for testing? Is it up-to-date?
    • Can you replicate the behavior using the attached file?
    • Would you mind making a quick Peek 360 recording of the behavior so I can try to accurately replicate the behavior?

    Looking forward to your response! 

  • BarbaraJacobs-1's avatar
    BarbaraJacobs-1
    Community Member
    4 months ago

    Thank you so much, Jose, for the reply!  I will ask the reviewer these questions and get back to you soon!  I have other projects, and no one has reported the same issue, so I think you are right, it happens under 'specific conditions.'  

    I'll be back soon!

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