Forum Discussion
Missing Work - "Storyline "Project Recovery" - The project has been recovered. Save the project to keep recovered changes".
I am about to lose it on my twentieth Storyline crash this month. The newest notification that occurred after a crash read; "The project has been recovered. Save the project to keep recovered changes".
However: the project has NOT been recovered, and there are many hours of lost work. This is the newest error message I've received; but it has something in common with the others - it's inaccurate.
I'm working on a solid (client-provided) Dell laptop that has the computing power necessary, and no problems/crashes otherwise.
Has anyone else experienced this? Does anyone have any guidance or tips?
have you changed the settings for auto recover? I have it set to 1 minute and rarely lose more than a minute's work.
20 crashes a month is a lot I would raise a support case,
Thanks for your reply, Phil - I have updated my auto-save to hopefully mitigate this issue in the future. I have raised a case as well. Thanks again!
Hi Steven,
Good call updating the auto-save setting. I don't see an open case associated with your email. If you're having any trouble submitting a case, please let me know or try this link!
