Forum Discussion
Mobile Play button Storyline 360 block in Rise
I can't believe that this is still an issue.
We have several customers complaining about the SL blocks showing up with a black box and a play button on mobile, so NO - this is not expected behaviour. It's not expected behaviour that your course looks completely different when viewed on mobile instead of a PC.
Another problem is that once you've pressed play and finished your SL block exercise, users will intuitively press the continue button underneath the SL block. But unfortunately, you can't access the continue button underneath because you need to first close the SL block by pressing the tiny x in the upper right (or left) corner. This is if you have player controls turned off in SL.
If you have player controls on in SL, you can "hide" the continue button underneath until the user realises that he/she needs to close the SL block before they can continue. The problem with this is that if you turn player controls on, the spacing between the x at the top and the exercise gets too wide (when viewing in an LMS), so the user needs to scroll all the way down to the exercise (if he/she even realises that there is an exercise there). It's just not possible to make a proper working user experience when using SL blocks in Rise and viewing on a mobile. It's very frustrating. At this point - we just can't use SL and Rise together. Because in this day and age, everyone wants to be able to view their e-learning on a mobile device...