Forum Discussion

RobIrwin-da3453's avatar
RobIrwin-da3453
Community Member
2 years ago

MP3 Video's Audio Cuts Out?

I added multiple videos in Storyline and audio sounds great at the beginning, but then it cuts out as the videos continue to play. The audio plays in full before I add it to Storyline but cannot figure out how this is happening and how to fix it.

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Rob,

    I'm sorry you're having an issue with the audio cutting out! I have opened a support case on your behalf. You should hear from our support engineers soon to help you with your file.

    Thanks for reaching out!

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