Forum Discussion

DannyBittker's avatar
DannyBittker
Community Member
3 years ago

Multiple Attempts - Receiving Incorrect Feedback for Correct Responses on Subsequent Attempts

Hi,

I have tried this interaction in both a drag-and-drop and a free form pick many with three attempts. If I get it correct on the first attempt, I get the correct feedback layer. If I get it incorrect on the first attempt but then correct the second or third attempt, I get it incorrect (even though it is correct).  Layers/base are set to reset to initial state (though I've tried every other combination of options).

Thanks for any insight you can provide.

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

    In this update, we have implemented a fix for:

    • Drag-and-drop interactions behaved erratically after multiple attempts.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    3 years ago

    Hello Danny,

    Thanks for reaching back out and sharing what you are still running into. I was able to see this behavior as well.

    • Pick Many:
    • Drag and Drop:
      • We have an open issue reported to our team specific to drag and drop interactions not performing as expected on subsequent attempts if the drag items have a motion path. I have added this conversation to our report.
      • The attached example has the motion path triggers turned off, and it works as expected.
    • DannyBittker's avatar
      DannyBittker
      Community Member
      3 years ago

      Thank you so much, Leslie and Wendy. This is helpful on both fronts!

  • WendyFarmer's avatar
    WendyFarmer
    Super Hero
    3 years ago

    HI Danny

    on the first slide Try again layer - your first trigger was to hide the layer before executing all your other triggers.  I moved the hide layer trigger to the bottom of the list and it's working as expected. Hope this helps

     

    • DannyBittker's avatar
      DannyBittker
      Community Member
      3 years ago

      Hi Wendy, 

      Thanks for the help. Unfortunately, I'm still experiencing the same issue on both slides (one of them already had the hide layer at the bottom). It's giving me Incorrect feedback on the 2nd attempt even when they're all correct. Could anything else be causing this? Thanks again. 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

    In this update, we have implemented a fix for:

    • Drag-and-drop interactions behaved erratically after multiple attempts.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

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