Forum Discussion
New feature in Storyline 360: Interactive 360° images
Hi,
This is such a great feature, so I am using it already in my Rise modules. However I keep having the problem that the 360 Degree SL does only show a black screen once it was integrated into Rise - or lets rather say, it turns black after re-visiting the Rise chapter that contains the 360 Degree SL. Also, when previewing, it mostly displays a black screen, sometimes it works perfectly though. I could not yet figure out why this happens, but it may be worth mentioning this bug.
I am using Edge browser.
- LeslieMcKerchie4 years agoStaff
Thanks, Iris.
Annie mentioned above that this is an issue we are currently tracking so we'll be sure to update you here when we can.
- Crystal-Horn4 years agoStaff
Hi there, Iris. With today's update to Storyline 360, we've also fixed the issue with 360º images not appearing when you first view your Storyline block in a Rise 360 course.
Let me know if you're not seeing the fix after republishing your Storyline interaction and adding it back into the Rise 360 lesson.
- CurtisKrone3 years agoCommunity Member
I'm discovering the same issue with a black screen randomly showing up instead of the image. It's not encouraging to know that you posted this 5 months ago and it's still happening.
- BeccaLevan3 years agoCommunity Member
Hello C K1!
Just popping in to let you know I responded to you here :)