Forum Discussion
NEW IN RISE 360: Closed Captioning
We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible.
It’s easy to add closed captions to your Rise 360 courses. Just click Edit and select Manage captions in any block that showcases a video. Select the language, and then add your file. You can add as many languages as you like.
We hope you love this helpful new feature!
150 Replies
- DavidKettleCommunity Member
The Web VTT format / standard is set by the w3 consortium. This is their official page for it https://www.w3.org/TR/webvtt1 it has examples and you can get quite fancy with the formatting, they have lots of examples of how to do the formatting. For a basic file though it's easy:
- Make a plain text file and save it with the file type at the end of the file name as .vtt
- Start the Text file with "WEBVTT"
- separate captions / content with 2 line breaks between each caption / content
- time code is on the line before each caption in the format hh:mm:ss.fff or mm:ss.fff
Most basic example:
WEBVTT
00:00.000 --> 00:08.000
This is a test.
00:08.000 --> 00:40.000
This is the second line.
00:50.000 --> 01:05.000
This is the final line.The captions will show in this example between 0-8 seconds, 8-40 seconds and 50s - 1min 05s.
Hope that helps.
- BethPanziniCommunity Member
Hi, could you explain how I convert my transcript Word file to the VTT format?
- DavidKettleCommunity Member
So I'm assuming at this point that the text (the content) is formatted appropriately and what you need to do is save the file as the right type.
Word tries to control the document type, but there is a way around this. You need to add the file name and the ending, all in quotes.
When you save your document, you need to select File - Save As, unfortunately in the latest versions on Word, you can't use the window that this provides, it gives an error :( the way around this is to select 'more options', this loads the original 'save as' pop-up window, where the save in quotes works ok.
- File
- Save As
- More options
- Select file type: plain text (do this before putting the name in or it tries to force the filetype to .txt)
- Add the name in quotes, e.g. "example.vtt"
- Save
- accept formatting as windows default
This should give you a file which is correctly formatted.
- PerryPapageorgiCommunity Member
It's great that Closed Captions has been added to Rise and from an accessibility perspective that's even better! I've just added CC to a course I'm building and followed the instructions but I can't test it in Preview mode - the instructions say you have to test it in an LMS or on a web server.
I'm working with a large organisation at the moment and they have tested the Rise courses we are building from an accessibility point of view. They did come up with a number of issues and I'm aware you are working towards certain enhancements.
If CC can't be tested in Preview mode, and only exported into an LM or web server, then how should accessibility testing be done? Via a link or should it also be exported to an LMS or web server to get a true testing?
Looking forward to hearing from you :)
Hello, Perry! Try viewing the course Share link, and you should be able to see the closed captions on the video.
- AmitBhadolaCommunity Member
Its great feature specially when it comes with multiple language for CC text. I have tested this with English language and its working perfectly fine. However, when I tried the same for Korean language, the CC text is not visible.
Could you please suggest what could be the reason? I am using notepad file for CC text and saving them as .VTT format.
For reference I have attached the .vtt files of English and Korean language. Please suggest how to resolve this.
- CNavarroFormer Staff
Hi Amit,
Thank you for posting the VTT files. I uploaded the files into a test Rise 360 course, and I, too, wasn't able to see the Korean closed captions. I opened the VTT file and found that there is a space in between the time stamp and the Korean text. I deleted the space and reuploaded the file, and now I can see the text. Can you try it on your end?
- AmitBhadolaCommunity Member
Its Working. Thanks!!
- ShelleyKoon-faeCommunity Member
I have a video I created in Adobe Premiere that has captions. I would like them to be closed captions but .vtt is not an output option for closed captioning in Adobes Media Encoder. Does anyone know of a work around for this?
- DavidKettleCommunity Member
Hi Shelley,
I export captions from Adobe Premiere as a .srt file, I then use this website https://www.webvtt.org/ to convert .srt formatted text to .vtt format.
You don't need to download anything, you open the .srt file in a text editor, copy the text, paste the .srt format text into the website's text entry box and click convert.
It gives you a second text box with the .vtt format text you can then select and paste into another text document and save with the .vtt file format.
I've successfully used the text it outputs as .vtt files with Rise and it shows as Closed Captions with no problem.
Regards
David
- ShelleyKoon-faeCommunity Member
You're the best! Of course after you answered I scrolled up and saw where you had answered the same question before!
I was able to get it to work fine and with further reading of your posts, I was able to go in and edit the file to adjust the box position.
Thank you David!
- AnuJoshi-b8f77dCommunity Member
This is an awesome feature add-on to Rise 360 application. Thank you for letting us know. I can't wait to try it in my next project :)
- LeahGoldmannCommunity Member
Can you add Closed Captions for audio yet?
I know that with text-to-speech, you get it for free in Storyline videos. But I want to remove the text-to-speech and insert an audio file and have CC for that. Is that doable?
Hi, Raising voices! Thanks for following up on this and letting us know you need this feature. We're still tracking requests for this, and we'll update if we make any changes that will help with closed captioning for audio.
- LeahGoldmannCommunity Member
Upon further investigation, it looks like I should be able to import the CC that Storyline has already generated for the text-to-speech audio track and use it for CC for the recorded audio. I discovered the .vtt files in the Media Library. Now all I need to do is figure out where these files are stored so I can point to them and add them as described here:
I can right click the text-to-speech audio and click Accessibility to identify the Closed Caption .vtt file. I can then right click the new audio clip I've recorded, click Accessibility, and click Import Captions to select the file. The trouble is I don't know where the .vtt files are stored so I can point to it.
Then I assume I simply enable the CC button in the player and I have CC for the audio just like I need.
Please advise.
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