Forum Discussion
New in Storyline 360: 64-bit App
Creating media-rich and other complex projects in Storyline 360 just got better. Thanks to the 64-bit app you'll enjoy faster authoring and increased stability no matter what you've got in the works.
As of May 2024, 64-bit Storyline 360 is the default Storyline version in the desktop app. That means you get enhanced stability, performance, and memory access with no extra steps.
Excited to check this feature out? Articulate 360 subscribers can access 64-bit Storyline 360 right away. And if you want to try this highly-requested feature but don't have Articulate 360, just start a free 30-day trial. For more details about 64-bit Storyline 360, check out this article: Storyline 360: 64-bit App.
Hi, everyone. We appreciate all your valuable feedback on 64-bit Storyline 360!
As of May 2024, this app is no longer in beta. You can still share your experience in this discussion or the feature request form.
Thanks Jose, that worked.
Jose
Storyline 360 now offers a 64-bit app in beta, providing faster authoring and increased stability for media-rich projects. To access this version, update your Articulate 360 desktop app and install the 64-bit Storyline 360 labeled as beta. Subscribers can use it immediately, and non-subscribers can try it with a free 30-day trial. Share your feedback as it's still in beta, helping refine the feature.
Thanks for sharing your input to the community, Kaam! I can confirm what you shared. New customers can start a trial here. They can start a support case with this link if they encounter any issues.
Enjoy the holidays! 🎉
Hi, I have completed a large project in storyline x64, when i play it back the voiceover gliches and misses words. This occurs in review 360 and web. Any advice? thanks Malcolm
Hi Malcolm!
Sorry to hear you've hit this snag with voiceover playback from your Storyline course!
I see that you've already opened a support case and shared your .story file privately. Smart move! It looks like you connected with my colleague Lianne who is performing some tests with your file.
We can continue troubleshooting through your case to help keep all information in one spot.
No CD and Video Options in Publication, What should I do?
Publish to video is still an option. CD Rom was removed a long time ago
Was hoping this would solve my Storyline crashing when I try to play anything in the timeline or preview a file, but now I just have 2 versions that don't work. Put in a ticket on the 4th and haven't heard anything.
Hi Jo!
I'm sorry to hear that Storyline has been crashing for you!
I see that your support case is being handled by my colleague John Carlo. It looks like John Carlo replied to your e-mail on Tuesday, the 9th. Is there a chance the e-mail was diverted to a SPAM folder?
I've updated your case with the feedback you shared, so John Carlo can be notified. He should be getting in touch with you again, shortly.
Thank you for your patience. Sorry if this has been slowing you down!
When i start a project in the original SL and save and close the file. The next day I open the previously saved file to continue working, it opens the 64 bit version where and I can no longer record screens. Is there a way to save and open the file without it being beta testing version that doesn't have all the features i need?
Hello Jackie,
It sounds like you've set your Storyline 360 project to open using the 64-bit version by default where screen recording is not yet available. Here's how to change it back to the 32-bit version:
- Right-click on any Storyline 360 project file, click on 'Show more options', and choose properties. Click on 'Change' to the right of the 'Opens with:' option.
- Scroll down until you find the 'Choose an app on your PC' option.
- Navigate to this folder: C:\Program Files (x86)\Articulate\360\Storyline
- Select this icon, and then click on 'Set default':
- Click on 'Ok' in the properties window.
The next time you open a Storyline 360 project file, you should now see the 32-bit version initializing.
Let me know if this works for you!
So the tens of thousands of dollars I spent over the last decade buying new hardware to try and speed up the articulate products was to no avail. I bought new laptops, GPUs, and as much memory as I could buy, then finally just resigned myself to the agonizing process of publishing files using articulate. The past couple years I just bought a top-of-the line X1 Carbon so I could carry everything with me (because maybe some of you don't know this but articulate programs don't play well in a networked environment (i.e., dropbox, etc) so I got the best laptop I could.
So now I unexpectedly get 64 bit before Christmas, and it works great -- reduces the time to publish by 60 to 90%.
So now that it's 64 bit will my going out any buying a high-power desktop computer with 128 Gb of RAM -- now will that make the difference and get it even faster? doing that with a 32 bit system didn't do much.
Of course now if I store my .story files on my desktop then I have to transfer them to the laptop when I travel, but it might be worth it. Will extra hardware make a big difference with the 64 bit version? My laptop has 32 Gb of RAM I want to get a 128 Gb desktop if it'll help.@Jim I think there will be limits to the speed benefits, and at some point you will be the rate limiting step.
