Forum Discussion
New Release- Lightbox error?
Hi! Just updated to the latest release, and my lightbox slides have gone wonky. How do I fix this? Is it a new bug?
If my browser is full screen the lightbox is too large and cropped and the x is not accessible. If my browser is smaller the lightbox is too small. (The player settings allow to resize to fill screen.)
I've attached images. My project is due Monday!?!?!
I'm also having the same issue so hope a fix to this will be released soon
Also have this issue...
Our team is currently working on this and we hope to have a fix out to you soon.
By replying here, you should be subscribed so that you get updates to this forum thread and we will post an update.
I run in to the same issue and hoping that it will get fixed soon.
Hello,
We are having the same issue. This is quite embarrassing as our client needs to review several modules to deploy on their LMS.
We hope it will be solved (very) soon! We trust the excellent Articulate Team!
Many thanks!
Please also sign me up for the fix to this annoying bug.
Just adding my voice to the chorus. Lightboxes extend outside the screen. There is no close button and therefore no way for a user to return to the opening slide. As such, they are stuck and can no longer navigate.
As with others, I have critical deadlines looming, so desperate for a fix.
Whilst we await an official release, is there any way to hack the published JS and/or CSS, to revert the lightbox behaviour to the previous release?
NOTE: I have tested the suggested fix (lock player at optimal size), and it DOES NOT resolve the issue.
After further exploring this issue, I note that Articulate review DOES NOT HONOUR the setting: 'lock player at optimal size.
Regardless of what setting I apply here, the content in AR continues to scale with the browser. As I increase the size of the browser window the lightbox takes an increasingly large percentage of the space, until it extends beyond the size of the player.
At this point, the close button is offscreen, so there is no way to close the lightbox, or navigate to any other slide
The same problem here. It is also strange that when you set the player to resize to optimal size and you change the size of the browser window the ratio of the 'resized' lightbox is different as the ratio of the browser window.
Ps. I think this is related to supportcase #01279506
Same problem for us. Do you have informations about an upcoming update?It might not suit everybody, but my workaround is to just create my own 'Close' button on lightbox slides using the 'Close lightbox' trigger. It doesn't resolve any sizing issues but gets me through my review process.
