Many of you told us you needed a way for Rise learners to return to your LMS. So we've added a few features that make that super easy. You can now set buttons in block lessons to leave the course, or add an ever-present link that lets learners return to an LMS. Check out this Peek video describing the features:https://360.articulate.com/review/content/31325ed1-4ba2-4c5c-ae27-06bb3a081b11/review

We seem to have had issues with reporting back to our LMS from adding a button that is set to 'Exit the course (LMS only)'. The exit course link in the scorm file works, but the button doesn't? These should both have the same function, shouldn't they? Trying to get to the bottom of the issue as having a button looks better and is more satisfying to users as Andreea says. Hoping to get answers here as LMS aren't providing any.

Hi Paula, The exit course feature wasn't available when Rise first launched in November 2016. So it's a new feature available now that will function similarly to what you had used in Storyline before. Hope that helps and let us know if you need anything else!

Hi Ashley, We use TOPYX and no I haven't contacted them about it, if using the Rise Exit button we get a page with 'Thank you for exiting the content. You may now navigate away from this content.' displayed, If we exit by closing the tab it goes back to the LMS with out an additional page. The same behavior was happening with material produced in Storyline until I used window.top.close javascript or modified the configuration.js to ALWAYS_CLOSE_TOP. Therefore I assume the Rise exit button is using ALWAYS_CLOSE, which doesn't work with our LMS.

Hi Keith, I uploaded your course to SCORM Cloud, and you can view it here. The exit course button functioned for me, in that at I was able to launch the course and use that button to have the course close out. Can you give it a test and if you're seeing something that isn't working as you'd expect let me know a bit more information about what's happening, the browser you're using, etc.? Bailey, we'd love to take a look at your course link - if you want to share it here in the community feel free or send it along to our Support Engineers here.

I would like some sort of message to show once the quiz is done/passed or failed. Under the Exit Course (LMS) options, i see the option that says Bye (hand wave) and You may now leave this page. Where and When do these messages display? I can't seem to get them to show up when I'm done with the quiz. Any help is appreciated

New Rise Feature - Exit Course | Articulate

AlyssaGomez
Staff
7 years ago
Hey again Maggie! Would you mind doing a quick test for me?

Could you clear your cache in Chrome and then let me know if you can see the "Exit Course" button on the Export page?

If that doesn't work...

Could you try accessing Rise in Firefox (latest version) and Microsoft Edge (latest version)? Let me know if you're also not seeing the "Exit Course" button on the Export page in those browsers.

I'll be standing by!
MaggieDunn-006a
Community Member
7 years ago
Hi Alyssa,

So, I cleared my cache. And it didn't look like it worked at first... but then I selected SCORM 2004 and the options appeared, and when I went back to SCORM 1.2 it stayed there. Firefox was the same thing. I have no idea what Microsoft Edge is, so I didn't try that.
AlyssaGomez
Staff
7 years ago
Ok great! I'm happy that worked for you. I've never seen that problem before, so I'm not sure what could have caused it. Will you let me know if it happens again? Hopefully it was a one-off and not something that pops up repeatedly in the future.
AlyssaGomez
Staff
7 years ago
Keep me posted, Cheryl! We're here to help. 😁
- CherylPowers
  Community Member
  7 years ago
  the Exit button is on in the Rise course at export for LMS. I see it in upper right-hand corner of the course and verified in the export (see attached). So I have now determined that the exit course in this Rise course is not working in our LMS (SuccessFactors) mobile application, just like we're currently having the exit buttons and triggers not work in our SF mobile app for storyline courses as well. However, the exit course function in the Rise course is working on a pc or using a browser with the .html file, instead of the mobile app. You can review:
  
  https://360.articulate.com/review/content/0ff1d7a4-829e-4fa9-98b5-b95b5f203439/review
  
  I have pictures of using it on an iPhone and Samsung android both within the SuccessFactors Mobile App but don't think that will help you.
  - BrookeFountain
    Community Member
    6 years ago
    Hi Cheryl, Were you ever able to get the Exit Course link to work in the SF app? We are experiencing the same issue now with a course.
AshleyT-Pollard
Staff
7 years ago
Hi Cheryl,

Thanks for sharing the images of your settings and letting us know that it's only not working in the SF mobile app. Their app isn't something I can help with, as we only support the content in the native mobile browsers of Safari and Chrome. Have you reached out to your SF team to see if they had any insight?
CherylPowers
Community Member
7 years ago
yes thank you.
matking
Community Member
7 years ago
Thanks for your help Crystal. I appreciate it.

The goodbye message seems a little pointless after you close the browser. Maybe this would make a good update in the future :)
NatHampson
Community Member
7 years ago
Is there a way to allow learners to exit the course/close the browser if you are just publishing to web (not to LMS)?
AshleyT-Pollard
Staff
7 years ago
Hi Nat,

If you're exporting for Web, there isn't an "Exit Course" option that you could enable, but in that setup, the user could also use the standard browser close button/options. The Exit Course function that is available for an LMS helps ensure the course data is passed correctly to your LMS, as some systems require that to correctly track a users progress.
IvorThynne-1cb6
Community Member
7 years ago
Hi Ashley,

I am publishing the same course for web use and different LMS 's and I have found that if I leave the "Exit Course Link" set to on after exporting the courses to SCORM 1.2. I then have to de- select it before changing the export course feature to web.

If I leave it selected the web version displays the exit course button but does not work. Which would light up my inbox from users trying to close the course using that link.

Are you aware of any other LMS features that are transferred to the web version if not de-selected?

Thanks

Ivor
- Crystal-Horn
  Staff
  7 years ago
  Hi there, Ivor. That's a great catch - sorry that the exit course feature slipped into your web output. I'm documenting this for our team to have a look to make sure that LMS-only features don't make their way into the web output.
  
  You've nailed the workaround -- make sure the exit course link feature is disabled before exporting for web, for now.
  
  There shouldn't be any other non-functional LMS components that your learners see when exporting for web. Hopefully that keeps the inbox sane!
  - CraigOliver-Wal
    Community Member
    6 years ago
    
    Crystal Horn
    
    Hi there, Ivor. That's a great catch - sorry that the exit course feature slipped into your web output. I'm documenting this for our team to have a look to make sure that LMS-only features don't make their way into the web output.
    
    You've nailed the workaround -- make sure the exit course link feature is disabled before exporting for web, for now.
    
    There shouldn't be any other non-functional LMS components that your learners see when exporting for web. Hopefully that keeps the inbox sane!
    
    This seems to still function in the same way, it would be great if it did work but swtiching it off until fixed will help prevent confusion!
- Crystal-Horn
  Staff
  5 years ago
  Quick update: The exit course link will no longer be retained in the web output if you've exported your course for LMS previously. Let me know if I can help further!