Forum Discussion

SomaLukcshzi-d3's avatar
SomaLukcshzi-d3
Community Member
4 years ago

New version of Storyline 3 changes background color in old version contents

Hi All,

I used to create content in an older Storyline 3 version: Storyline-3_3.8.2.

Recently, I upgraded for 3.12.

Unfortunately, when I open any of my old contents (which were created in Storyline-3_3.8.2.) in this new version the background color is changed. 

Please check the attached file.

Interestingly, the color is correct (white) in the Scenes panel (left bar), but the slide itself is incorrect (pink) if you click on the slide itself. 

Could you please help me out with this? I would like to have the backgrounds in the original way.

Thank you already in advance

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Soma.

    Thank you for sharing the details and the screenshot of what you're experiencing after updating Storyline 3!

    I opened a case with our support engineers on your behalf, so you should hear from our team via e-mail soon.

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