Forum Discussion
"Next" layer showing unexpectedly on mobile
I have an interaction that requires the user to select all the boxes before being able to progress to the next slide. Each box triggers a different layer. There is a variable that changes to "true" ...
Hi Rena,
Do you mean that you can "swipe" to the next slide, even before all squares are visited?
Also, what iOS and Android versions are you running on those devices?
Sorry Alyssa, let me explain better:
The problem seems to be related to the swipe function. When the variable is
set to "False", preventing the user from going to the next slide, even the
slightest movement while tapping will trigger the message. For example, we
can tap ANYWHERE on the screen, not just the buttons, and trigger the
message, even when we are trying our best to tap carefully to not swipe.
It's as though the swipe is too sensitive, picking up the smallest of
motions.
What's really strange (and tells us that it isn't a phone problem) is that
once all the squares are visited (and consequently all layers have been
activated, and the variable is changed to "True"), the problem no longer
occurs. We can tap, and also do small swiping motions without triggering
the "Swipe Next" function. We can still swipe next by making a purposeful
swiping motion; it just isn't triggered accidentally.
Two final points:
We have occasionally had the issue crop up when we tap the
final square; instead of seeing the message, it skips to the next slide. I
just wanted to point this out so that you can see it IS the "next" function
that is being triggered, not just my layer with the message on it.
I tried disabling the Swipe features in the Slide Navigation window for both slides as a work-around, but I was still able to swipe in the published version.
Tested in Chrome on:
Samsung A5 using Android version 8.0.0
iPhone 6s iOS 11.4.1 (15G77)
