Old bug that still running on Storyline

Does not matter what I do, when clicking this button my Storyline crashes immediately. Is there someone with this problem?

storyline 360

LucianaPiazza
2 years ago
Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

In this update, we have implemented a fix for:

Storyline 360 crashing when adding conditions to triggers or publishing to Word.

As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!

LeslieMcKerchie
Staff
4 years ago
Hello EADSKILL,

I appreciate you sharing what you are experiencing with your software and for sharing that helpful image.

I've opened a support case on your behalf so that we can dig in and work with you 1:1. You should have an email from me already.
- EADSKILLRISE
  Community Member
  4 years ago
  I appreciate your support Leslie, unfortunately I don't have access of the email registered in this account, could you please send me an email to: raphaeldepaula@eadskill.com.br
  
  I'll be happy if you can help.
  Thanks!
JoeFrancis
Community Member
4 years ago
Amazing how many of the user-base can reproduce this bug without really trying.

Adding condition to trigger causing SL360 to crash

Storyline crashes every time I try to create a new Trigger with a condition involving Objects

Trigger-Bug in Storyline

Object Conditions

Storyline crashes when trigger conditions added
- EADSKILLRISE
  Community Member
  4 years ago
  I sought the bug on the forum and noticed that the support team prefers one-one approach. My job doesn't allow me to hanging around the forums all day long. Thank you for the compliance.
LeslieMcKerchie
Staff
4 years ago
I appreciate the update, EADSKILL. I've sent an email to the one you shared above. You're welcome to edit your reply above if you'd like to remove your email from the public forum.
LucianaPiazza
Staff
2 years ago
Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

In this update, we have implemented a fix for:

Storyline 360 crashing when adding conditions to triggers or publishing to Word.

As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!

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Old bug that still running on Storyline

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