Forum Discussion

CarolJoseph's avatar
CarolJoseph
Community Member
3 years ago

"Online presentations aren't supported. Save a copy to your local drive to continue."

Why is this happening in my Articulate Presenter? Also, when I create something in Articulate Engage and try to publish to Powerpoint, it says (No PowerPoint Presentations are running) - which it is...
Presenter 360
Studio 360
MCostaStienstra's avatar
MCostaStienstra
Staff
3 years ago

Hi, Carol.

Thank you for reaching out, and I'm sorry you're encountering this error!

We don't recommend working with files on a network drive as it can cause erratic behavior. If it's a local drive but also syncing with a service such as OneDrive or Dropbox, it can cause a similar effect as a network drive. 

Let me know if you have additional questions! If this is not your scenario, can you get in touch through a support case so we can investigate what's happening in your project?

  • CarolJoseph's avatar
    CarolJoseph
    Community Member
    3 years ago

    Thanks for the response Maria! Good to know and I'll let my team know as we work for a large organisation and all have the full suite.

    Regards, Carol

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