Passed/Failed vs Passed/Incomplete Reporting

Hello Erica,

From those images, it looks like you understand your options of Track using course completion or Track using quiz result.

It sounds like the best option for your would be to track using course completion. The LMS will report either Complete or Incomplete, but not partially complete. It's up to the LMS if they also utilize a 'Success' status as well, which is what I believe you are asking.

Hi.
I exported a course with  "Passed/Incomplete" option, but on the LMS it's showed as "failed".
So I tried exporting the course with both options "Passed/Incomplete" and "Passed/Failed".
The 2 manifest files are identical: where should I find a difference?
How can I be sure to get the right LMS behaviour (Passed/Incomplete)?
THX in advance!

Hi Marco,

Happy to lend a hand! While there isn't a way to tell the difference between the two outputs in the manifest file, there is something we can do to narrow down the cause of the problem.

First, let's be sure the "Passed/Incomplete" file is reporting correctly. To find out, we'll need to test it in another LMS environment, like SCORM Cloud. 

SCORM Cloud is a free LMS testing tool, so you're welcome to test the course there yourself. Or, we can help you test it – just send your original project file to our team here. We'll give it a test then delete it when we're done troubleshooting. 

Thanks for sharing the results of your testing, Marco.

Since it's working as intended in SCORM Cloud, I'd follow up with your LMS team to understand the reporting difference.

I also wanted to let you know that your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

Thanks for your reply.
I solved, manually editing the manifest file and removing the parameter from the <adlcp:masteryscore> tag.
Now it works properly, even on that damn'd LMS :-)

Awesome, Marco. Thanks for popping back in with an update :)

Hi Paula,

Sorry to hear that the reporting settings do not fit how you're looking to report the course. To confirm, are you tracking by slides viewed, or by quiz result?

You can only choose one, and if you prefer grading by quiz result, I would recommend restricting the navigation so that the learner is forced to view all slides and take the assessment.

Paula,

Marco's comments about removing the <masteryscore> from the manifest are important. If it's there it does a couple things in our LMS (Saba)

1. it checks Is scoring
2. Adds a mastery score to the LMS for the content when it's attached to a class.

<masteryscore> is added to any Storyline manifest file if you have a results slide in your content, even if you are tracking slides viewed. If you publish as  SCORM 1.2 it will cause the LMS to override the tracking settings in the content and may use the score in the quiz to determine success. It may have other effects in other LMSs.

You may want to check that the content is not set to use scoring in the content repository. And you may want to try removing the <masteryscore> tag completely from the manifest.xml file.

Hi

I cannot find the Passed/Failed under Reporting, I only get:

Passed/Incomplete

Complete/Incomplete

How do I achieve this, I have set up up two tries for failure and if they pass 80% or more on the third try  they should be passed.

Also, I was using Scorm 1.2 but just read your suggestion about using 4th edition now, is that correct?

Thanks

Mikki

Hi Mikki!

I'm not aware of a reason why you wouldn't see the other reporting options! This is what it looks like on my end.

How are you tracking the progress of the course? Is it by results slide, course completion trigger, or the number of slides viewed?

Lastly, which version of Storyline are you using? 

We'll be here to investigate the issue with you!