Forum Discussion
CatherineCooley
5 years agoCommunity Member
Photo Download Error
I'm working in Storyline and it seems that many of the photos are unavailable for download. When I click on the photo I get the following error message:
"The selected illustrations were not downlo...
MariaCS
4 years agoStaff
Hi, Jon.
Thank you for opening a support case with our team! I see my teammate Amlan has sent you a link to our article describing which network endpoints and ports need to be enabled, so please reach out through the case if you're still experiencing this issue after following the steps described.