Forum Discussion
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
Hi Lauren!
My apologies - it's not the video that is the issue - it's the Replay file. When I start a new Replay project, I either import a video or record my screen directly in Replay. Everything is clear and it all works. The issue comes in when I save the Replay file and reopen it. That is when everything is pixelated. I'm not even sure pixelated is the right word - the image that I attached in my original post is what I see. So when I start a project, I either need to finish it in one sitting (which isn't always possible) or just never close it (which is also not really possible). When I publish the replay file as an MP4, it does work and looks perfectly fine - which is great but hard to make any edits or adjustments. It is just when I am working in Replay. This is for any existing Replay file that I have.
