Forum Discussion
KarenScott-003a
2 years agoCommunity Member
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
KarenScott-003a
2 years agoCommunity Member
Thank you Joe!
I agree that I should be able to close out and reopen my projects without any issues. I have tried the troubleshooting suggestions with no success. I will be putting in a case with the support team. I am also checking with 2 of my colleagues that use Articulate to see if they are having issues. I was recently given a new laptop so I'm wondering if that is part of the issue.