Pixelated Video in Replay

Hi John,

Thanks for your swift response. 

This is a bug that literally prevents me from progressing with the job I'm doing so I'm amazed that this bug isn't a top priority. Replay is completely useless to me until this is fixed as I can't see the video I'm trying to edit.

Sorry to moan, I know it's not you but unfortunately there seems to be a repeated theme at Articulate where bugs aren't fixed for months on end - there are endless threads on this forum that aren't resolved on the Storyline side. For such an expensive piece of software, the technical support severely lets the company down and it doesn't seem to be improving.

I'll open a case, thanks.