Forum Discussion
Play button at start up - no audio on course
Hello,
So a client recently approached me saying that the big play button keeps appearing on courses at start up. I'm about to tell them that's common behaviour, but I searched a bit more and, acc...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hello John! Sorry for the delay. It's been some hectic weeks around here.
I haven't tried that workaround, but as there was no audio in any slide, it was confusing (I did check that thread before though, but as it didn't apply to our courses, I didn't bother). Testing it in the final environment is a bit complicated though, as it needs to go by the client, but I'll send them the test run and see how it goes.
I'm attaching one of the course files here (there's many). We're not publishing it in scorm for our client (we're publishing in web), because for the way these need to be distributed it wouldn't be the best option.
If you open a support case for this issue let me know so I can keep an eye on it.
If this is indeed a bug, I hope it gets solved soon :)
Have a great day!
