Forum Discussion
Presenter Audio Disappears and Reappears Once Loaded to LMS
We have been an Articulate user since 2015. We're using Presenter 360 to create courses and we embed the audio in the slides. Everything works fine when previewed. After publishing to SCORM for an L...
Hi, Mick.
Thank you for providing the additional details!
Since it's working when you publish it for the web, but not when published to the LMS and tested in different browsers, it could be LMS specific, but let's try one more thing:
SCORM Cloud is a free testing engine that helps troubleshoot LMS issues. I would be interested to see how your course's audio would behave there. Check out this step-by-step article!
If it works in SCORM Cloud, I would advise you to reach out to your LMS for additional troubleshooting.
If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, as Lauren mentioned above, so we can take a closer look at your settings.
Let me know if this works!
