Forum Discussion
Preview/Publish File not Displaying Content -- font corruption?
I've got a humdinger.
About the course: Published over a month ago with no issue, it's a single slide course with a hyperlink to take people to a training. We just need somewhere to bounce them in...
Hi, Jessica, and welcome to E-Learning Heroes! ✨
Thank you for sharing the .story files and the screenshots, and also for all the details. Super helpful!
I opened your first .story file in Storyline 360 (version 3.54.25674.0) using Parallels on a Mac. I published to Review 360 without issues. You can take a look at my test here.
Let me ask you a few questions:
- Are you working from a local hard drive? Working on a network drive can cause erratic behavior.
- If you're working on a local folder, is it set to auto-sync with a service such as OneDrive or Dropbox?
If that's not the issue, I recommend reaching out to our support engineers so they can help you troubleshoot through a case.
