Forum Discussion
sharonewing
3 years agoCommunity Member
Problem inserting screen recording as view/try/test slides
I've been trying to work out how to log a support call, but going around in circles so wonder if anyone here can help.
I installed an update to Storyline this morning. Since then I have been having problems inserting a screen recording as view slides. It either inserts a single screenshot or nothing at all. I have uninstalled Storyline, rebooted my PC, reinstalled Storyline and having the same problem.
- MariaCSStaff
Hi, Sharon, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
I opened a support case on your behalf, so you should hear from our team soon via e-mail.
For future reference, here's a link to our support page:
I hope this helps!
- sharonewingCommunity Member
Thank-you