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AB-82076e26-9b7's avatar
AB-82076e26-9b7
Community Member
3 years ago

Problem saving progress

I have a problem with a course that does not save the progress of the students. The course has 16 lessons, progress is saved, but rise only reflects completion up to lesson 5.
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hazelB's avatar
hazelB
Staff
3 years ago

Hi Cristina!

Sorry to hear that your course does not save the progress of your students.
 
I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same as in your LMS.  SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
 
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
 
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
 
If the course does not resume in SCORM Cloud, please open a case with us here so that we can investigate. 
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