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MiriIritz-82d0f's avatar
MiriIritz-82d0f
Community Member
6 months ago

problem with freedom question drag 7 drop

Hi, I recently downloaded the X64 storyline 360 version. I have a D&D question and I set it so when the user drag object to the wrong target, the object return to its original place. It worked in the previous version, but now, the object looses focus, stays in the drop position and can't be moved anymore.

It worked in the previous version of Storyline 360.

  • Can you confirm what Update you are running?  There was an issue with Drag and Drop in vers 3.88 that was addressed in 3.89.

    • MiriIritz-82d0f's avatar
      MiriIritz-82d0f
      Community Member

      Hi,
      indeed I am running the 3.88 version.
      I saw now there is an update for 3.89.
      normally the articulate 360 point when there is a new update available and
      suggest to install it, Now it didn't do it.
      Anyway, thanks for your response. I will update my storyline and check.

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      *דוא"ל*: miri@improve-it.co.il

      אתר: www.improve-it.co.il

      • EricSantos's avatar
        EricSantos
        Staff

        Hello Miri,

        I'm glad Ron was able to help you out! You are correct that the Articulate 360 desktop app should show if there are new updates available. If it fails to do so, a computer reboot might help.

        Let us know if the drag-and-drop issue persists after the Storyline update. We'd be happy to assist further.

        Also, just a quick note that replying via email includes your signature here, so you are welcome to edit the post and remove that information if you wish.