Forum Discussion
Problem with Rise 360 Section Headers
Hi, i've encountered an error/glitch when adding section headers to a new course.
I've added one header which seems to be stuck 'Processing' which I can't edit or deleted.
Similarly the I can't edit the second section heading or delete it.
I couldn't see a thread or article about this so, any and all help is very much appreciated!
Thanks
Tom
Hello Tom,
Thanks for reaching out!
Can I ask if you are still experiencing this issue? If yes, try doing a hard refresh of your browser to see if this helps. Here's how:
Hold down the Ctrl + Shift keys and click on your browser's reload button.
If the issue persists, please open a case with our support team here so we can investigate what's causing sections of your Rise 360 course to get stuck in processing.
I am having the same issue! I posted about 10 minutes ago.
Hi Tom - Were you able to get yours working? I submitted a ticket.
Hi, Sheri!
I replied to your other post here. I'm glad to hear your course is working as expected!
