Forum Discussion
Project preview not working
I keep trying to preview my project and I just get an error message. " We're sorry, something went wrong with Articulate Storyline and it might close." I've been having similar problems for a couple of days, where I'd get an error message, close the window, and try again & then have the ability to preview a slide or sceen. Now I am unable to preview anything regardless the number of attempts. I ran an update a few days ago. Is this related to the update or something else??
Hi there, try uninstalling, reboot your PC and then install the storyline software. See if you're able to overcome this issue.
I am having the same issue. I followed your suggestions but it is still happening.
Hi Suzanne and Sarah,
I'm so sorry you are having an issue with Storyline crashing! I understand how frustrating this can be. This would definitely qualify as erratic behavior. Here's an article on how to fix unexpected or erratic behavior.
If the problem continues, please open a support case with our support engineers. They would love to help you through this issue!
I hope this helps out!
