Forum Discussion
published as video is different than Preview
Dear Everyone,
I am trying to publish a Storyline lesson as a demonstration video. I have set the timing on all the slides and when I Preview the project, it looks perfect. However, when I publish it to video, one particular slide stays up for about 40 seconds, instead of advancing on the trigger (the trigger for the slide is to advance to next slide when the timeline ends; the timeline ends at 9 seconds). This part of the deck is a little complicated as I had originally had 6 layers on the slide with triggers on buttons so the student could move from layer to layer. For the video, I have opened it out, putting one layer on each slide to demonstrate what it would look like if a student were clicking the buttons.
I cannot figure out why this one slide is staying up for so long, instead of advancing. The other slides for the other layers are fine. In fact, I have not bothered to remove the other layers from the other slides (as the trigger is just for one layer), I have removed the layers and unused triggers from this slide and the following, and yet the slide still stays up.
I am attaching a copy of 4 slides of the lesson-- 2 are in their original (opened out) form with the layers and 2 have everything removed (and a green shape stuck onto the 2nd slide so I could see where the transition happened) and the mp4. The problem is in the slide titled Guidelines Boxes. I would be most grateful if anyone could figure what is making this one slide stay up so long in the video.
Hello Janette!
It looks like the layer on the second slide has a longer timeline (37 seconds) than the rest of the layers in the course. I shortened this layer to remove the issue where the slide looks like it is hanging. Here's a 3-minute video of my test. I've also attached the updated .story file to this reply.
Please let me know if you have additional questions!
Dear Lauren,
Thanks so much for looking at it. That does indeed solve the problem with these slides--I made a video of it too, and it was perfect. However, I'm afraid I'm still a bit confused: In the original lesson, all of the layers are set to hide after 37 seconds (or when the learner clicks). When I adjusted to record the video demonstration, I added a trigger on the base layer to open the relevant layer, a trigger on that layer to hide the layer at the end of the timeline on that layer, shortened the timeline on that layer, and then added another trigger to the base layer to jump to the next slide when the timeline ends on the slide. I did not change the other layers in any way--left them all with the 37 second timelines as they would remain hidden, and so not affect the timing (I assumed). The entire project played perfectly well in Preview, the only problem came when I exported it as a video, and then only with that one slide. I still can't figure out what was different with that slide.
At any rate, the video is completed and sent to the client, so thank you very much!
You're very welcome, Janette! This was definitely a sneaky one! The two objects you have on the Layer, boxed goods, disappear at the 8-second mark but the timeline continues to play while nothing is showing on the layer. The rest of the layers stop around the 8-second mark. I've walked through your project again to explain why the project looks like it's hanging. Here's the 3-minute tutorial!
