Forum Discussion
MitchellSand
2 years agoCommunity Member
published files wont load and play.
the course plays fine within our staging environment, but only for me. None of my team can open that file. Then I published a new version and that didnt work wither. I'm sitting here with a project...
MitchellSand
2 years agoCommunity Member
some things I've checked or tried:
Republished course, made sure it was published to in HTML 5.
copied all slides and pasted into a new project.
Publishing files to multiple different loacations
Opening from the saved file vs opening Articulate then opening the course from Recent.
installed all updates from your website.
saved project with a different file name.
I had multiple different teammates try to open the fil and publish.
Checked project settings.
Have you heard of this issue? do you have any other work arounds?