Forum Discussion
MonicaG-e665d79
9 months agoCommunity Member
Publishing not working
Hi,
I created a new file with 3 slides. Intro slide, video, and outro. No matter how I attempt to publish it, it doesn't complete the publishing process and just freezes. I attempted to publish fo...
EricSantos
9 months agoStaff
Hi Monica,
Sorry for the trouble publishing! I'm happy to share a few suggestions to add to Joe's recommendations.
To identify possible corrupt elements causing the issue, please try to remove the slide objects, starting with the video, and then republish. If the problem persists, would you be willing to share a copy of your Storyline file privately through a support case so our Customer Support Engineers can look at it? They'll delete it when done.