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8 Replies

  • Hi Aubrey,

    I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.

    1. Does the problem happen only to specific slides? If so, what are the slide numbers concerned? I ran some tests, and the Try Again layer shows as expected, and I was only allowed two attempts.
    2. Do you observe it when previewing or in the published output? If in the published output, is it Web, LMS, or Review 360?

    I'm looking forward to your response!

  • AubreyOcampo's avatar
    AubreyOcampo
    Community Member

    Sorry, I attached the wrong material.

    1. All questions. What happens is, when you answer the question anew, the attempts is okay. But when you click the back button from the layers (jump to same question slide if taker wants to review the question), the attempt limit command is no longer recognized thus causing unlimited tries. I have already set the Slide Properties to "Reset to initial state" but it's still the same.

    2. I observe it both in previewing and published output. This is being reviewed in Review 360.

    P.S. Initially, the attempts to 2 isn't working even if I already set the question setting to Attempts: 2. So I mended the problem by adding variables for the Submit button triggers to work as expected. It's possible that that might be the reason for some errors ( I suppose ).

    I appreciate your response.

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Aubrey!

      Thanks for following up and sharing the feedback!

      I'd be happy to take a closer look at the correct file you had questions about, however we cannot access the course file from the zip package you attached. Would you be able to share just the .story file itself?

      Looking forward to hearing from you!

  • AubreyOcampo's avatar
    AubreyOcampo
    Community Member

    Attempt limit is not working even if the default is set to 2. 

    What I did:
    Added Attempt variables to manually make a command where the student will have only two attempts per question.  
    What happened:
    When Back button is clicked (goes back to the same slide/question) the attempt triggers I created is no longer working, causing the taker to have unlimited tries .
    What I did: Set the Slide Properties to Reset to Initial State
    What happened: Problem still persists

    I would greatly appreciate your quick response about this.
    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Aubrey, 

      Thanks for sharing a copy of your project file. The reason for the behavior you're experiencing is because variables do not reset when a learner leaves a slide. In the screenshot below, once the value of 'Slide44Attempt' exceeds 2 and does not reset, the 'Try Again' layer will no longer have a chance to appear.

      Variables are a universal resource that can be accessed by only slide, and the only way to reset them is to add an 'Adjust Variable' trigger like this: 

      I've attached an edited version of the slide so you can see how adding the trigger above changes the behavior of the 'Try Again' layer when the back button is clicked. 

  • AubreyOcampo's avatar
    AubreyOcampo
    Community Member

    It worked! I appreciate you explaining that and walking me through. Thank you, Sir Joe!